Pamela Divinsky's blog | Corporate Knights

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Listening is the new engagement

by Pamela Divinsky on Thu, 10/06/2011 - 14:28

How can companies be so deaf?  Why is it so difficult for them to listen to thier customers? Do they not know that our unhappiness is not good for thier business? Do they not get that partical truths and obfuscation are not good for business?

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The Divinsky Blog: The Age of Loyalty

by Pamela Divinsky on Mon, 10/03/2011 - 10:20

We may be witnessing the dawn of The Age of Loyalty.  Howard Schultz, the CEO of Starbucks Coffee Company has written a full-page letter to Americans published in the New York Times.  He calls on Americans to work with him to restore the American dream, to “set in motion an upward spiral of confidence”, and to pledge together to “put citizenship ahead of partisanship”.  While Schultz’ primary objective is to demand that Washington get over its petulant, dysfunctional behavior, the deeper objective is to say to America that we need to be loyal to each other, and to the dream of individual and collective improvement.
 

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Purpose is the new brand

by Pamela Divinsky on Thu, 09/22/2011 - 13:22

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Marketing Authenticity

by Pamela Divinsky on Tue, 09/06/2011 - 15:04

We believe that corporations are motivated only by profit maximization, and can’t possibly be genuinely concerned about social and environmental actions. Can a company, even when genuine, convince us of their authenticity?

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The New Retail Therapy

by Pamela Divinsky on Mon, 08/29/2011 - 16:20

Nordstrom has created retail therapy 2.0. : you can go shopping and make the world a better place. This may be the perfect combination – self-interest that improves the world.

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Make-up

by Pamela Divinsky on Mon, 08/22/2011 - 15:54

It's time to ask ourselves what we stand for: what is right, or what is pretty?

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What's a girl to eat?

by Pamela Divinsky on Mon, 08/15/2011 - 16:01

McDonald is trying to atone.  In their new full-page ad-statement, McDonalds is committing to reducing caloric content, salt content, getting rid of trans fats in the fries - and making Happy Meals healthier.
But why?

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What really is happening with the news of the world?

by Pamela Divinsky on Tue, 08/09/2011 - 13:17

The news in the world is that the News of the World is no more.  The story isn’t just that the newspaper in question has shut down operations. What we are really talking about here has much greater implications for us all. 

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The Divinsky Blog: What Motorcycles can teach us about Capitalism

by Pamela Divinsky on Tue, 08/02/2011 - 10:36

I think motorcycle riding is the perfect liberation from capitalism. As surprising as that sounds, I’ll give you three reasons.

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The Divinsky Blog #5: Can You Market Authentic Commitment?

by Pamela Divinsky on Mon, 04/04/2011 - 10:43

Does marketing debase social responsibility?

Two recent examples of consumer brand social commitments, from Lysol and Kellogg’s, highlight the inherent challenges of marketing social responsibility. Companies need to make us believe that their commitment is real and well-intentioned but spectacle can trump content.

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